A CRM enables various stakeholders at an organisation to be on the same page and helps them to identify the next logical step in customer lifestyle. There is a wide range of CRM products such as Oracle On Demand, Salesforce, Microsoft CRM, Amdocs etc. One size fits all approach may not work for all the enterprises. Enterprises must have a clear understanding of the objective from CRM implementations and scale of implementation.
We bring in the experience of working with majority of the CRM platforms available in the market. Our services range across the application development cycle from development, implementation, maintenance to managed services.
Increase revenues by implementing sales management, territory management & account management.
Improve the accuracy of your data by integrating a contact management system.
Have a customized view of relevant next steps for an account to ensure repeat business.
Increase productivity by automating business process workflows.