Aloha Technology provides maintenance services for large legacy systems. Maintenance services include major and minor modifications and enhancements as well as production support. Such systems are client/server and are typically essential to a client’s business, though over a period of time they become progressively more difficult and costly for the client’s internal IT to maintain. Aloha’s IT professionals take an engineering approach to software maintenance, focusing on the long-term functionality and stability of the client’s overall system and attempting to avoid problems from “quick-fix” solutions. We make sure that the software receives functional updates on an as needed basis as your business needs evolve.
The primary goal of the maintenance and support phase of software development is to service new requirements and to fix anomalies that occur in the real world implementation of the software.
Aloha Technology's Software maintenance services help our clients achieve their business objectives, by providing dedicated and reliable on-time maintenance support to enhance the value of their existing products. We have a proven track record of exceptional software maintenance support.
Offshoring your software maintenance operations to us guarantees efficiency and effectiveness, thereby bringing down their total cost of ownership (TCO) while simultaneously resulting in improved quality and service levels. Our fine-tuned software maintenance processes enable you to focus on your core activities and free up your resources while leaving the nitty-gritty to us. Our time-tested procedures lead to smooth transitions and leave no room for initial hiccups. This allows us to confidently assume ownership of your software maintenance activities and ensure business continuity and risk mitigation. Our hands-on, proactive approach to all aspects of software maintenance has made us the service provider of choice for several leading ISVs worldwide.
To execute the maintenance, we can access our client's infrastructure either by replicating the client's environment or through the use of high-speed communication links.
The tasks we focus on during the maintenance phase include:
Evaluating the System
Assessing Changes or Enhancement Requests
Analyzing the Nature of the Change
Analyzing the Impact of the Change
Executing the Change
Our key deliverable is an enhanced or maintained operation information system and we constantly keep this in focus.
Key Features
Service new requirements and fix anomalies that occur in the real world implementation of the software.
Dedicated and reliable on-time maintenance support
Maintenance services for large legacy systems.
Engineering approach to software maintenance for the long-term functionality and stability of the client’s overall system.
Guaranteed efficiency and effectiveness in software maintenance.
Reduced total cost of ownership.
Customer Speak
"Aloha helped us release a very stable product. Their SQA team has the experience in using the tools and processes that were needed to handle our multi-platform product."
Product Manager, Software Engineering Concern,
USA
