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By understanding your business needs better, we can provide more specific insights from our experiences.

If you would like to tell us more about your business objectives or know more about our services, email us at sales@alohatechnology.com

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Aloha Technology provides maintenance services for large legacy systems. Maintenance services include major and minor modifications and enhancements as well as production support. All organizations need application support. Most product companies face a problem in supporting their installed base on legacy versions of the product. Systems and databases require regular maintenance, functional requirements change frequently, and shifting business models drive the need for change. Such systems are client/server and are typically essential to a client’s business, though over a period of time they become progressively more difficult and costly for the client’s internal IT to maintain.
 
Aloha’s IT professionals take an engineering approach to software maintenance, focusing on the long-term functionality and stability of the client’s overall system and attempting to avoid problems from “quick-fix” solutions. Our maintenance and application support solutions ensure that your systems are flexible and evolve with your business.
 
The primary goal of the maintenance and application support phase is to service new requirements and to fix anomalies that occur in the real world implementation of the software.
 

While taking ownership of our clients’ Maintenance and Application support projects, we first define their business objectives in terms of the time frame during which they would like to support the product and the budget they have in mind. We then assemble an expert team that matches their requirements. Our teams then take over their code base and maintain it for the lifetime of the product, while ensuring that the specified Service Level Agreements (SLAs) are adhered to.

 
Aloha Tasks
Evaluate System
Assess Changes or Enhancement Requests
Analyze the Nature of the Change
Analyze the Impact of the Change
 
Aloha Deliverables
Enhanced or maintained operational information system.
 
Client Benefits
Reduced Total Cost of Ownership (TCO).
Increased Return On Investments made in Legacy systems.
Improved quality levels and consistent service levels.
Free up personnel to focus on key value addition initiatives.
Improved end-user satisfaction.
Key Features
  Maintenance services for large legacy systems are provided.
     
  Engineering approach to software maintenance.
     
  Focus on the long-term functionality and stability to avoid problems from “quick-fix” solutions.
     
  Primary goal is to service new requirements and to fix anomalies that occur in the real world implementation of the software.
Customer Speak
  "We are very impressed with Aloha Technology's quality of work and professionalism. All projects were completed on time and within budget. They were very accommodating about any changes that needed to be made after the completion of the project. I would highly recommend their services".
  Product Manager,
Technology Concern,
U.S.
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